privacy statement

The person responsible within the meaning of the Basic Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is Hotel-Besitz- und Betriebsgesellschaft “Älteste Weinstube” Bernkastel mbH, represented by the Managing Director Stefan Krebs, Kallenfelsstr. 25, 54470 Bernkastel-Kues, Germany.
(hereinafter “responsible person” or “we” or “us”).

A. General information on data processing
1) Personal data
Personal data are individual details about personal or factual circumstances of an identified or identifiable natural person. This includes information such as name, address, telephone number and e-mail address, but also the IP address to which a connection is assigned. Information that is not directly associated with the identity of a person – such as favorite Internet presences or the number of users of a page – is not personal data.

2) Scope of the processing of personal data
We collect and use the personal data of our users only to the extent necessary to provide a functioning website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.

3) Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis for the processing of personal data.
Art. 6 para. 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.

4) Data deletion and storage period
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if this has been provided for by European or national legislation in Union regulations, laws or other regulations to which we are subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for the further storage of the data for the conclusion or performance of a contract.

B. Provision of the website and creation of log files
Each time you access our website, an automated system collects data and information from us.
The following data will be collected:

Information about the browser type and the version used
The user’s operating system
The Internet service provider of the user
The IP address of the user
Date and time of access
Websites from which the user’s system accesses our website (referrer)
Websites accessed by the user’s system through our website
This data is stored in the log files of our system. These data are not stored together with other personal data of the user.

Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
The data is stored in log files in order to ensure the functionality of the website. In addition, the data is used to optimise the website and to ensure the security of our information technology systems.
These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO.

Duration of storage
The data are deleted as soon as they are no longer required for the purpose of their collection. In the case of the collection of data for the purpose of providing the website, this is the case when the session in question has ended.
If the data is stored in log files, this is the case after six months at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

Objection and removal option
The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.

C. Use of cookies
Our Internet pages use “cookies” in several places. Cookies are small text files that are stored on your computer by your browser. This makes it possible to store information specific to you, the user, on your PC when you visit our website. Cookies help to determine the frequency of use and the number of users of a website, as well as to make the website as comfortable and efficient as possible for you.
On the one hand, we use “session cookies”, which are stored exclusively for the duration of your use of one of our Internet pages. “Session cookies” are automatically deleted at the end of your visit.
The following data is stored and transmitted in the “session cookies”:
Log-in information

On the other hand, we use “permanent cookies” to record information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to provide you with optimal user guidance, to recognize you again and to save you from having to log on again if you use them again. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. An individual profile of your usage behaviour is not created.
When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. This also includes a reference to this data protection declaration.

Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

Purpose of data processing
The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and enable us to continually optimise our services.
Our legitimate interest in the processing of personal data pursuant to Art. 6 para. 1 lit. f DSGVO also lies in these purposes.

Duration of storage
Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

Objection and removal possibility
It is also possible to use our website without cookies. You can deactivate the storage of cookies in your browser, restrict it to certain websites or set your browser to notify you as soon as a cookie is sent. Please note, however, that in this case you must expect a limited display of the page and limited user guidance.

D. Contact / Reservation form / Booking form
There are several places on our website where you can find a contact form that can be used to contact us electronically. We also provide a reservation form for the hotel. Alternatively, you can contact us via the e-mail address provided on our website.
If you contact us via the contact form, your name and e-mail address will always be transmitted to us. In addition, the IP address of the user and the date and time are stored.
If you contact us via the booking form for the hotel and book/reserve a service from our hotel, it is necessary to enter your first and last name, your telephone number and your e-mail address.
Your consent will be obtained for the processing of the data within the scope of the sending process and reference will be made to this data protection declaration.
If you contact us by e-mail, your e-mail address and your message will be transmitted to us and stored by us.

Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If an e-mail contact is intended to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

Purpose of data processing
The processing of personal data from the input mask of the contact/booking or reservation form serves us solely for the processing of your request and booking of your reservation. If you contact us by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage
The data will be deleted after the expiration of the commercial and tax retention obligations.

Possibility of objection and removal
The user has the possibility to revoke his consent to the processing of his personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued and a booking/reservation cannot be maintained. The revocation can be made by sending an e-mail or by contacting us by telephone or post.
All personal data stored in the course of contacting us will be deleted in this case.

E. Use of Google Analytics
Finally, our website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
However, due to the activation of IP anonymisation on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing
On our behalf, Google will use the information collected to evaluate the use of our website, to compile reports on website activity and to provide us with other services associated with website and Internet use.

Duration of storage
Personal data will be deleted immediately after collection due to the activation of the anonymisation tool.

Objection and removal options
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

F. Rights of the data subject
If personal data is processed by you, you are the data subject within the meaning of the DS-GVO and you are entitled to the following rights vis-à-vis us (“the person responsible”):

1) Right to information

You may request confirmation as to whether personal data concerning you is being processed by us.
If such processing exists, you may request information from us about the following information:
a. the purposes for which the personal data will be processed;
b. the categories of personal data processed;
c. the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;
d. the planned duration of the retention of the personal data concerning you or, if it is not possible to provide specific information in this respect, criteria for determining the retention period;
e. the existence of a right to rectify or delete personal data concerning you, a right to limit our processing or a right to object to such processing;
f. the existence of a right of appeal to a supervisory authority;
g. all available information about the origin of the data if the personal data is not collected from the data subject;
h. the existence of automated decision-making including profiling pursuant to Art. 22 (1) and (4) DS-GVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 DS-GVO in connection with the transfer.

2) Right to rectification
You have the right to have your personal data corrected and/or completed if it is inaccurate or incomplete. The correction must be carried out by us immediately.

3) Right to cancellation
3.1) You may request us to delete your personal data immediately and we are required to delete such data immediately for any of the following reasons:
a. The personal data relating to you is no longer necessary for the purposes for which it was collected or otherwise processed.
b. You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DS-GVO was based and there is no other legal basis for the processing.
c. You object to the processing pursuant to Art. 21 para. 1 DS-GVO and there are no prior legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 para. 2 DS-GVO.
d. The personal data concerning you have been processed unlawfully.
e. The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Federal Republic of Germany.
f. The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GVO.
3.2) If we have made the personal data concerning you public and we are obliged to delete them in accordance with Art. 17 para. 1 DS-GVO, we shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you as the person concerned have requested them to delete all links to this personal data or copies or replications of this personal data.

3.3) The right to deletion does not exist if the processing is necessary.
a. to exercise the right to freedom of expression and information;
b. to fulfil a legal obligation which the processing requires under the laws of the Union or the Federal Republic of Germany, or to perform a task which is in the public interest;
c. for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DS-GVO;
d. for archive purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DS-GVO, insofar as the law referred to in para. 1 presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
e. to assert, exercise or defend legal claims.

4) Right to limitation of processing
Under the following conditions, you may request that the processing of your personal data be restricted:
a. if you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of the personal data;
b. the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
c. we no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims; or
d. if you have objected to the processing pursuant to Art. 21 (1) DS-GVO and it has not yet been established whether our legitimate reasons outweigh your reasons.
If the processing of the personal data concerning you has been restricted, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.
If the processing restriction has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

5) Right to information
If you have exercised the right to rectification, cancellation or limitation of processing, we are obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, cancellation or limitation of processing, unless this proves impossible or involves disproportionate effort.
You also have the right to be informed of such recipients.

6) Right to data transferability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another responsible person without our interference, provided that
a. the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DS-GVO or Art. 9 para. 2 lit. a DS-GVO or on a contract pursuant to Art. 6 para. 1 lit. b DS-GVO and
b. the processing is carried out by means of automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly by a person responsible to another person responsible, as far as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest.

7) Right of objection
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data which takes place on the basis of Art. 6 para. 1 lit. e or f DS-GVO; this also applies to profiling based on these provisions.
Following an objection, we will no longer process the personal data concerning you unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
If the personal data concerning you are processed for the purpose of direct advertising, you have the right at any time to object to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
In connection with the use of information society services, you may exercise your right of objection by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8) Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.

9) Automated decision in individual cases including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision
a. is necessary for the conclusion or performance of a contract between you and us,
b. is permissible on the basis of legal provisions of the Union or the Federal Republic of Germany and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or
c. with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DS-GVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in a. and c., the person responsible shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to challenge the decision.

10) Right to appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is contrary to the DSGVO.
The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

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